Contact Manager

Reach your customers by exploiting their complete profile

• Learning to know your customers better is the best way to increase your sales, get more value and increase your customer satisfaction.

Loyalty management and campaigns

Give special conditions to your loyal customers, thus increasing the number of direct bookings. This is the key to being able to reduce your distribution cost!

• Increase your upselling and cross-selling by fostering greater customer engagement;
• Organise your customer list and separate it by category;
• Improve service quality and reduce the distance between hotel and customer;
• Profiling and segmentation of customers by a wide range of characteristics: preferences, history of stays,record of incidents, record of contacts, scheduling of meetings and phone calls;
• Registration of special dates, to promote targeted discounts to increase customer loyalty;
• Customer management dashboard that allows you to organise meetings, schedule contacts and record incidents.